Privacy Policy

At Mila Videography, we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy explains how we collect, use, and safeguard the information you provide to us when using our services, including Travel Videography, Drone Videography, Product Demo Videos, Creative Video Storytelling, and Commercial Video Shooting.

1. Information We Collect

We may collect and process the following types of personal information:

  • Contact Information: Name, email address, phone number, and mailing address.
  • Payment Details: If applicable, payment information for service-related transactions.
  • Project Details: Information about your videography requirements, preferences, and project specifications.
  • Website Usage Data: Information about how you interact with our website (IP address, browser type, and cookies).

2. How We Use Your Information

We use your information for the following purposes:

  • To provide, manage, and deliver our videography services.
  • To communicate with you regarding your projects, inquiries, or bookings.
  • To process payments and manage billing.
  • To improve our services and website functionality.
  • To comply with legal and regulatory requirements.

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with:

  • Service Providers: Third-party partners who assist in providing our services, such as payment processors or video editing tools.
  • Legal Authorities: When required by law or to protect our rights and comply with legal obligations.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of data transmission or storage is entirely secure, and we cannot guarantee absolute security.

5. Your Rights

You have the right to:

  • Access and review the personal information we hold about you.
  • Request corrections to your information if it is inaccurate.
  • Request the deletion of your data, subject to legal and contractual obligations.
  • Opt out of receiving marketing communications from us.

To exercise these rights, please contact us at [email protected]

6. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. You can modify your browser settings to refuse cookies, but this may limit some functionalities of our website.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. Please review their privacy policies when visiting them.

8. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Please check this page periodically for updates.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us [email protected].

Terms and Conditions

Welcome to Mila Videography! These Terms and Conditions govern your use of our services, including Travel Videography, Drone Videography, Product Demo Videos, Creative Video Storytelling, and Commercial Video Shooting. By using our services, you agree to comply with these terms.

1. Services Overview

Mila Videography provides professional videography services to clients. The specific details of the services will be outlined in the agreement or project proposal provided to you before commencement.

2. Booking and Payment

 

 

  • Cancellation Policy: Cancellations must be communicated in writing. Any deposits paid are non-refundable.

3. Client Responsibilities

  • Project Requirements: Clients must provide clear and detailed information about the project requirements, timelines, and preferences.
  • Permissions and Access: Clients are responsible for obtaining any necessary permissions or access to locations for filming.
  • Accuracy of Information: The client guarantees that all provided information is accurate and complete.

4. Intellectual Property Rights

  • Ownership of Deliverables: Mila Videography retains ownership of all raw footage unless otherwise agreed upon in writing.
  • License to Use: Upon full payment, clients are granted a non-exclusive, royalty-free license to use the final deliverables for the agreed-upon purposes.
  • Prohibited Use: Deliverables may not be resold, modified, or used for purposes outside the agreement without prior written consent.

5. Limitation of Liability

  • Mila Videography is not liable for delays, cancellations, or project changes due to circumstances beyond our control, including but not limited to weather conditions, technical failures, or third-party disruptions.
  • In no event will Mila Videography be held responsible for any indirect, incidental, or consequential damages arising from the use of our services.

6. Confidentiality

We respect your privacy and confidentiality. Any sensitive information provided by the client will be handled securely and not shared with third parties without consent, except as required to fulfill the project or comply with legal obligations.

7. Drone Videography

  • Compliance with Laws: Drone operations will comply with local regulations, including permits and airspace restrictions.
  • Weather Limitations: Drone filming is weather-dependent. Mila Videography reserves the right to reschedule or modify services if conditions are unsafe or non-compliant with regulations.

8. Revisions and Changes

  • Clients are entitled to a specified number of revisions as outlined in the agreement.
  • Additional revisions or changes requested beyond the agreed-upon scope may incur additional charges.

9. Termination of Services

Mila Videography reserves the right to terminate services at any time if the client breaches these terms or engages in unethical behavior, such as harassment or non-payment.

10. Governing Law

These Terms and Conditions are governed by the laws. Any disputes arising from these terms will be resolved in the courts.

11. Amendments to Terms

Mila Videography reserves the right to update or modify these Terms and Conditions at any time. Clients will be notified of any significant changes.

12. Contact Us

For questions or concerns regarding these Terms and Conditions, please contact [email protected].